Questions About Surplus Funds? Call Us Today (919) 439-1208
Privacy Policy for Solution Based Estate
Privacy Policy
This Privacy Policy explains how Solution Based Estate (“we”, “us”, “our”) collects, uses, and protects information when you visit https://solutionbasedestate.com or communicate with us, including by SMS.
Information We Collect and Use
We may collect your name, phone number, email address, mailing address, and case or claim details when you submit a form, request a consultation, or contact us. We use this information to evaluate and process surplus-fund or related claims, contact you about your inquiry, send reminders and updates, and improve our website and services.
SMS Communications
If you provide your mobile number and consent on our forms, you agree to receive text messages from Solution Based Estate about surplus funds, property alerts, appointment reminders, order or case updates, and related services. Required consent language includes:
“I consent to receive occasional promotional text messages from Solution Based Estate at the phone number provided. Frequency may vary. Message & data rates may apply. Text Help for assistance, reply STOP to opt out.”
“I consent to receive non-marketing text messages from Solution Based Estate about my order updates, appointment reminder, etc. Frequency may vary. Message & data rates may apply. Text Help for assistance, reply STOP to opt out.”
You can cancel SMS at any time by texting “STOP” to the number that is messaging you; after you send “STOP,” we will send a confirmation SMS and you will no longer receive SMS from us. For help, reply “HELP” or contact us at [email protected] or (919) 439-1208 Message and data rates may apply, frequency may vary, most major U.S. carriers support the service but are not liable for delayed or undelivered messages, and you must be at least 18; we follow TCPA and CTIA guidelines.
Cookies and Tracking
Our website uses cookies to enable core functionality, remember preferences, analyze traffic, and enhance your experience. By using the site, you agree to the use of cookies as described in our Privacy Policy at https://solutionbasedestate.com/privacy-policy ; some third parties we use may also set cookies under their own policies.
Sharing and Security
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Limited sharing with subcontractors is permitted only for essential services (such as customer service), and under strict confidentiality requirements. Opt-in data and consent information related to text messaging will never be disclosed to any third party.
We do not sell your personal information. We may share it with attorneys, professional partners, service providers, or relevant government or county offices as needed to evaluate or process your claim, under appropriate safeguards. We use reasonable security measures to help protect your information, though no method of transmission or storage is completely secure.
Your Choices and Changes
You may update your contact details by reaching out to us and may opt out of marketing SMS at any time as described above. We may update this Privacy Policy periodically; your continued use of the site after changes are posted means you accept the updated policy.
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